Terms of service

Last updated 13 November 2026

These terms are the agreement between you and Markitious LLP ("we", "us") for using Markitious. By creating an account you accept them. If you use Markitious for a business, you confirm you may accept them for that business.

1. Your account

• You must be at least 18 and give accurate details.
• Keep your password safe. You're responsible for what happens in your account.
• Tell us straight away at markitious@gmail.com if you think someone else has used it.

2. Free trial, plans and prices

• New accounts get a free trial. We'll tell you before any payment is taken.
• Prices are set for your country and shown in your currency before you buy. We may change prices with at least 30 days' notice; changes apply from your next billing period.
• Plans renew automatically until you cancel. You can cancel at any time and keep access until the end of the period you paid for. Refunds follow our refund and cancellation policy.

3. Your content

• You own your content: your brand details, posts, images and ads, including what Markitious writes for you.
• You let us store and process it, and publish it to the accounts you connect, only to provide Markitious to you.
• You must have the rights to anything you upload, such as logos, photos and documents.
• If you upload a photo of a real person, for example as an actor in a video, you must have their permission to use their image in your ads.

4. AI-written content and publishing

• Markitious uses AI to suggest and write content. AI can make mistakes: check facts, prices, offers and claims before you approve a post or ad.
• Nothing is published until you approve it, unless you switch on automatic publishing. With it on, approved posts go out at their planned time without another check.
• You're responsible for what is published from your account and for following advertising rules and laws in your industry and country.
• Expected results (for example how many enquiries a campaign may bring) are estimates, not promises. Real results depend on your offer, your replies and the platforms.

4a. AI videos and AI actors

• AI actors are made-up people. Don't use Markitious to make anyone look like a real or famous person without their consent, to show children, or to present an AI actor as a real customer, review or testimonial.
• Label AI-made videos where a platform or the law asks you to (for example Meta's and TikTok's AI labels).
• AI-made music, voices and images are made for your videos and ads. Don't ask for copyrighted characters, songs, logos or brands that aren't yours.
• Video packages give a number of video ads each month (one ad is a video up to 15 seconds). An ad counts as used when its first scene or picture is made; if nothing of it could be made, the ad is given back. Unused monthly ads don't carry over to the next month; single ads you buy last 12 months.

4b. Your leads

• The enquiries your ads bring ("leads") belong to your business. Markitious keeps them for you and uses them only to provide the service.
• You decide how you use leads' details and must follow the privacy and marketing laws that apply to you: use them to reply to the enquiry and serve your customers, not to spam, and delete them when a person asks.
• If you mark a lead as a customer, you agree Markitious may tell Meta about that purchase in a scrambled form (see the privacy policy), to measure and improve your ads.

5. Connected platforms

When you connect Facebook, Instagram or other platforms, their own terms and policies also apply to you, for example Meta's Terms and Advertising Standards. We aren't responsible for those platforms, for changes they make, or if they limit your account. Ad spend is charged by the platform, separately from Markitious.

6. Acceptable use

Don't use Markitious to:

• publish anything illegal, misleading, hateful, harassing or that infringes others' rights;
• send spam, or message people who haven't agreed to hear from you;
• break a connected platform's rules;
• try to access other businesses' data, disrupt the service, or copy or resell it.

We may remove content or suspend an account that breaks these rules, and will tell you why unless the law prevents it.

7. Privacy

Our privacy policy explains how we handle personal information.

8. The service

We work to keep Markitious available and to improve it, which can mean adding, changing or removing features. We'll give notice before removing anything important you pay for. Short interruptions for maintenance can happen.

9. Ending the agreement

You can delete your account at any time in Account; download your data there first if you want a copy, as deletion is immediate. We may close an account with 30 days' notice, or straight away for serious or repeated breaches of these terms; you can then ask us for a copy of your content within 30 days, after which we delete it as described in the privacy policy.

10. Disclaimers and limits of liability

Markitious is provided "as is". We don't promise particular marketing results, such as reach, leads or sales. As far as the law allows, we aren't liable for indirect losses, such as lost profits or data, and our total liability to you is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer law that can't be limited.

11. Changes to these terms

If we change these terms, we'll tell you at least 30 days before important changes take effect. Continuing to use Markitious after that means you accept them.

12. Governing law

These terms are governed by the laws of India, and the courts of Bengaluru, Karnataka decide any dispute about them. If you're a consumer, you also keep the protection of the laws and courts where you live.

Contact

Markitious LLP (LLPIN ADD-3449, GSTIN 29ACJFM0733D1ZD), 04, Muniveerappa Layout, P&T Colony, Kaval Byrasandra, Near Kaval Byrasandra Police Station, Bengaluru, Karnataka 560032, India · markitious@gmail.com · +91 89518 93874. Complaints about personal data: our Grievance Officer, Mehak G (details in the privacy policy).